Custom Operations Management System for Furniture Manufacturer
A custom-built project and materials management platform for a furniture manufacturer - replacing paper notes and scattered tools with a centralized system for tracking projects, details, materials, and deadlines across the production team.
About the Project
ToBeModern is a custom operations management platform built for a Ukrainian furniture manufacturer specializing in kitchens, bathrooms, and custom cabinetry. The owner managed all production operations through paper notes - project details, materials lists, deadlines, and task assignments were tracked in notebooks and verbal communication. As the number of concurrent projects increased, employees started missing deadlines, forgetting specific items, and losing track of material requirements. General-purpose project management tools like ClickUp were evaluated but the learning curve was too steep for the production team, and none offered the specific materials and details tracking that furniture manufacturing requires. A previous tool called GibLab provided some materials storage but no operational process management. The client initially engaged LNOKS for a landing page, was satisfied with the delivery, and then commissioned the operations platform - a relationship that has continued for over 3 years with ongoing feature development.
The Challenge
Technical challenges
Building a system with the data model flexibility to handle furniture manufacturing specifics - projects contain multiple items, each item has specific materials, dimensions, and production requirements, and all of this needs to flow through a project lifecycle with deadlines and status tracking. The system needed to grow over time as the client requested new features.
Business challenges
All production operations were managed through paper notes and verbal instructions. As project volume increased, the system broke down - deadlines were missed, materials were forgotten, and the owner had no visibility into project status across the team. Generic project tools were too complex for the production staff, and the existing industry tool (GibLab) only stored data without managing operational processes.
Product & UX challenges
Designing an operations system for a team that had never used digital project management. The interface needed to be simpler than ClickUp while supporting furniture-specific workflows - project details, materials specifications, component tracking, and deadline management. Adoption depended on the tool being easier than paper, not just more capable.
What We Delivered
Role-based access control for production team
Email user authentication
Details and materials tracking per project
Project listing and management dashboard
Custom web platform deployed to production server
Work Process
1
Relationship building & discovery
The engagement started with a landing page delivery that built trust. When the client needed an operations system, we were the natural choice. Conducted discovery sessions to map the furniture manufacturing workflow - from initial order through material procurement, production, and delivery.
2
UX/UI design
Designed the platform for production workers who had never used project management software. Every screen prioritized clarity - large text, simple navigation, obvious actions. The project view made it impossible to miss deadlines or forget materials.
3
Iterative development
Built the initial platform with core project and materials management, then continued adding features over months and years based on real operational needs. The T&M model allowed the product to evolve as the client discovered new requirements through daily usage.
4
Ongoing support & expansion
Three years of continuous engagement - new features, workflow improvements, and performance optimization as the business grows and processes evolve. The platform is a living system that adapts to the manufacturer's changing needs.
Project team
Results
Explore how we’ve helped startups and enterprises solve complex challenges, accelerate growth, and launch innovative digital products.
On-time
Significant improvement in deadline visibility and on-time project completion after platform adoption
100%
Successful transition from landing page client to full platform engagement - demonstrating the value of starting with a smaller deliverable and building trust
Zero paper
Production operations fully digitized, replacing paper-based tracking with a centralized platform the entire team uses daily
3+ years
Ongoing client relationship - the longest-running project in the LNOKS portfolio, with continuous feature development as the business grows
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